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Live Webcast Replay

Coaching Leaders to Handle Sensitive Employee Relations Situations


Total Credits: 1.2 including 1.2 Business Law - Technical

Average Rating:
   14
Categories:
ACPEN Industry Institute |  Human Resources |  Communications
Faculty:
Mike Mirarchi
Course Levels:
Basic
Duration:
1 Hour
License:
Expires 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

This  session provides HR Professionals with scripts for and tactics for coaching leaders in handling an array of employee relations situations with sensitivity, good judgment, and high confidence.  Topics include employee complaints, personality & attitude problems,  performance counseling, personal hygiene problems, disability-related performance issues, misconduct due to mental conditions.

You will learn how to use a unique process, “Reset the Clock,” that prevents attorneys from taking something leaders did wrong or did not do in the past and using it to support legal challenges in the future.  Liability is replaced with credibility.

Lawsuits are then avoided rather than won.  Financial assets are protected, morale stays high, and bad publicity is averted. HR Professionals avoid hearing from senior leaders:  “You should have anticipated this” after an avoidable legal claim.

Basic Course Information

Learning Objectives
  • How to coach leaders to handle employee relations issues with good judgement.
  • How to “Reset the Clock,” prevent an attorney from taking something leaders did wrong in the past and using it to challenge the decisions they make in the future.
  • How to address personality and attitude problems.

Major Subjects
  • Employee complaints
  • Personality & attitude problems
  • Performance counseling
  • Personal hygiene problems
  • Disability-related performance issues
  • Misconduct due to mental conditions

 


Course Materials

Faculty

Mike Mirarchi's Profile

Mike Mirarchi Related Seminars and Products


Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention.
As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free.
Drawing from over 35 years of experience as an employer defense attorney and as a HR Vice
President, he developed “Reset the Clock - Practical Employee Relations for Leaders.” He has
presented it over 1,350 times to more than 34,500 leaders at employers across North America.
Mr. Mirarchi believes that most leaders exercise their abilities with fairness, integrity, and
professionalism. Nevertheless, there are plenty of opportunities to run into potential liability
situations. In these situations, leaders who know what to do and how to do it have a tremendous
advantage over those who don’t, in avoiding lawsuits.


He has presented the HR Professional version of this program for SHRM Chapters across the
country, biannually for DallasHR.


In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall
of Fame. Over the last 30 years, he has consistently been one of the highest-rated speakers,
excelling in content, professionalism, and delivery.


Mike received the 2024 DallasHR Lifetime Achievement Award for dedicating his career to
advancing the HR profession and making a lasting impact on Dallas HR. He is an educator and a
trusted advisor to the entire DallasHR community.


In conjunction with industry and professional associations, he has conducted live TV broadcasts,
webinars, and on-line programs, in addition to presenting at regional and national conferences.
Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.


Dates

Thu, Jul 10, 2025 - 1:30 PM to 2:35 PM CDT
Tue, Jul 22, 2025 - 9:00 AM to 10:05 AM CDT
Wed, Aug 13, 2025 - 1:30 PM to 2:35 PM CDT
Mon, Aug 25, 2025 - 9:00 AM to 10:05 AM CDT
Fri, Sep 05, 2025 - 1:30 PM to 2:35 PM CDT
Tue, Sep 16, 2025 - 9:00 AM to 10:05 AM CDT
Thu, Oct 02, 2025 - 1:30 PM to 2:35 PM CDT
Mon, Oct 27, 2025 - 9:00 AM to 10:05 AM CDT
Thu, Nov 06, 2025 - 1:30 PM to 2:35 PM CST
Wed, Nov 19, 2025 - 9:00 AM to 10:05 AM CST
Thu, Dec 04, 2025 - 1:30 PM to 2:35 PM CST
Fri, Dec 19, 2025 - 9:00 AM to 10:05 AM CST
Tue, Jan 06, 2026 - 1:30 PM to 2:35 PM CST
Fri, Jan 23, 2026 - 9:00 AM to 10:05 AM CST
Thu, Feb 05, 2026 - 1:30 PM to 2:35 PM CST
Fri, Feb 20, 2026 - 9:00 AM to 10:05 AM CST
Mon, Mar 09, 2026 - 1:30 PM to 2:35 PM CDT
Fri, Mar 27, 2026 - 9:00 AM to 10:05 AM CDT
Mon, Apr 13, 2026 - 1:30 PM to 2:35 PM CDT
Wed, Apr 29, 2026 - 9:00 AM to 10:05 AM CDT
Tue, May 05, 2026 - 1:30 PM to 2:35 PM CDT
Sat, May 16, 2026 - 9:00 AM to 10:05 AM CDT
Fri, Jun 05, 2026 - 1:30 PM to 2:35 PM CDT
Wed, Jun 17, 2026 - 9:00 AM to 10:05 AM CDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For All business professionals
Original Recording Date

04/26/2023

 


Yellow Book No
Course Developer Michael j. Mirarchi
Date Added to Catalog 05/12/2023

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Promo Video

Reviews

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Overall:      4.7

Total Reviews: 14